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Faison Enterprises

Faison Enterprises stays ahead of cost curve with consumer-driven strategy

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“We couldn’t provide quality human resources customer service with a staff of two without the platinum-level service we get from Great-West Healthcare. It’s instant service and access to our account manager, which is something you’d expect if you had 5,000 people insured, rather than 150.” –Cynthia Myers, Director of Human Resources

Faison Enterprises, Inc., a privately owned real estate development and investment company with properties valued at approximately $1 billion, is headquartered in Charlotte, North Carolina, and is active throughout the Southeast, Mid-Atlantic and Northeast. For the past 40 years, the company has designed, developed, leased and managed retail, commercial, residential and mixed-use properties, bringing comprehensive expertise and in-depth understanding to each project.

Benefits needs:

  • A strategy for managing costs, while also offering employees rich benefits
  • Simplified administration and financial tracking
  • An agile benefits plan that lets Faison respond rapidly to company changes

The Great-West Healthcare solution:

  • Responsive, personalized service, with a dedicated account manager, eases the demands on Faison’s two-member HR staff
  • After adding the Consumer Advantagesm plan, annual renewal increases have come in at eight percent the past two years – significantly below trend
  • Online tools and backend financial tracking simplify administration