A helping hand
When someone faces a serious illness or lengthy treatment plan, they often feel both physically and mentally overwhelmed. If you have employees who are suffering from a serious illness, they can take advantage of our Member Champion program. Member Champion provides a single point of contact who works closely with an internal team of experts and external (national and local) resources to provide dedicated support for administrative issues, relieving your employees of some of the concerns associated with a serious illness.
A customized service plan
Your employees can be identified for this program through referral by any individual, including you, the employer, or through data they submit. Once an employee is accepted into the program, the Member Champion is then assigned and develops a customized service plan just for that individual.
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| As the single point-of-contact for an individual, a Member Champion enlists help from a behind-the-scenes team of experts to more quickly and effectively respond to the person’s unique situation. |
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Why it’s great
“It’s wonderful to know that my employees with critical issues are receiving assistance. They’re so grateful and appreciative of the quick response and support.” |
| – Plan Administrator |
“This is an excellent service. Our Member Champion couldn’t have been nicer, more caring or patient while helping us through a very difficult time. She was not only exceptional at handling claims and administrative issues, but she truly became our friend. Thank you.” |
| – Covered Individual |
For more information, please contact your CIGNA representative. |
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